In almost 17 years, one thing has made our business go more than anything else: our dedicated staff. People are what make a business thrive, grow, and survive change, and no one has been more instrumental than our family behind the counter and in the kitchen at 208 East Street.
Over the years, we have seen some faces come and go, but so many have devoted their lives and energy to Lucy's (and of course, Balzano's) for years. The loyalty, hard-work, and dedication to the many aspects that it takes to make a restaurant and catering business successful is not something that has been taken for granted. Through sweltering summers and freezing pipes in the winter, our staff has locked the doors at 4am and opened them at 6.
Deb has been here for 15 years. She took on lunches, catering, teas, baking, and even customer orders and contact. There was nothing she wouldn't do to help keep the wheels turning in our kitchen. Mike started as a line cook nearly 14 years ago, and has been the backbone and workhorse of our kitchens on East Street and Rolling Pines ever since. No one has worked harder or dedicated more hours than him. Brandon was our first sautee chef, starting less than a year after we opened. His customer base, talent for finer foods, and menu ideas propelled the business from a pizza place to a restaurant offering fine Italian cuisine. Of course, since then we have acquired other incredibly talented and valued kitchen staff including John, Pete, Lance, Jimmy, Carolyn, and our wonderful baker, Priscilla.
It's no secret that a kitchen is only half as good without the people in the front. Answering the phones, running to tables, taking orders, delivering food, and handing out cookies has been an essential element to our restaurant's success. The faces and smiles that greet you at the door and your seats are who the customers see and befriend, and over the years we have had some of the best. Sue, our longest-running server, the captain of our dining room, held together and trained our front staff for nearly 14 years. Her stories and smile were contagious and she kept us laughing as we worked to make her proud. Sharon came to us with tremendous ideas, a professional approach, and brought a following of people who loved visiting with our resident Scott. Friday nights with Sue and Sharon were an event. Carolyn came into both our kitchen and front staff to create a new market with the college and worked hard to bring a fresh feel to our younger customers. Cara was Mr. B's favorite girl (and he loved us all, so that was something special) and her commitment to service and hospitality was a page taken right from his book. Lucy's children, nieces, and nephews graced our floor on the front too, including Gina, Andy, Nicci, Maria, and Joey. Other servers came and went, but a loyal crew was built that included Toni-Ann, Kathleen, Gloria, Bernae, and of course MaryAnne, our beloved and hilarious Staten Island girl with the heart of gold and a wonderful generosity.
Nothing has gone unnoticed over the years, and everyone who dedicated themselves to our business has been an instrumental and essential player in our story. As we have grown, lost, changed, and loved like crazy, it is with the most sincere and loving appreciation that we thank our staff for every moment spent making our business thrive and our memories precious.